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typical Brussels house

1810 : the telephone number on housing for all Brussels inhabitants

12 March 2018

Homegrade proposes the phone number 1810 to tenants and owners from Tuesday to Friday from 10.00am to 12.00 noon and from 2.00pm to 4.00pm. A team of advisers takes turns to answer each of their questions about housing. Experience and neutrality are the keywords that characterize the Homegrade team. Homegrade covers all topics related to housing : acoustics, energy, heritage, renovation and town planning.

Examples of questions that can be addressed to Homegrade :

How to reduce energy bills in daily life ?
Where to start when embarking on renovation ?
For which works the co-ownership must give its agreement ?
Where to find a craftsman to renovate the small heritage of a facade ?
How to regulate at best the heating system of a house ?
What grants are available to help change the windows ?
What are the conditions to be eligible for the Brussels Green Loan ?
Should you receive the agreement of the town planning department to carry out works ?
What are the ecological materials to insulate a pitched roof ?
When are you eligible for a rehousing allowance ?

For further information :

 Homegrade offers free various services to assist individuals in improving the quality of their home. In addition to the number 1810, an Infopoint is available to welcome each person and to answer his questions directly.  
Support in technical, administrative and financial procedures or home visits are also offered.  

Homegrade, a centre for advice and information on housing in the Brussels-Capital Region, is the result of the merger between the Energy House and the Centre Urbain in February 2017. It is subsidised by the Brussels-Capital Region and Brussels Environment.

To contact Homegrade :

→    by phone at 1810 from Tuesday to Friday from 10.00am to 12.00 noon and from 2.00pm to 4.00pm,
→    by email to or
→    at the Infopoint in the Halles Saint-Géry
from Tuesday to Friday, from 10.00am to 5.00pm 
and Saturday from 2.00pm to 5.00pm (except school holidays).
Place Saint-Géry, 1, 1000 Brussels.
(from 03/04/2018 new address Place Quetelet 7 1210 Saint-Josse-ten-Noode, old observatory of astronomy)
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